INSURANCE CLAIMS

Details

At Timberland Roofing we understand that the Insurance Claims process can be unique and complex.

We have years of of experience in dealing with insurance providers and we are committed to maximizing your claim settlement, as well as the replacement cost policy.

This will ensure that you will never pay more than your deductible .

Step 1

Contact Timberland Roofing to perform a quality storm damage assessment on your home. Timberland will perform a detailed inspection of the Roof and document all damage on the property attributable to the storm. Your assigned representative will provide you with a complimentary documentation report with photos, a weather analytics report of your address, and provide you with everything you need to make an educated decision in regards to filing a claim.

Step 2

After a review of your assessment from TR, you decide to move forward and file an insurance claim. Following the direction of TR, you will need to file the claim at the Toll-Free number provided to you with the exact information in your property report. At this point, if there are any leaks on the home, TR will coordinate emergency Tarp service and mitigation. These costs will be invoiced to your insurance carrier. 

Step 3

Generally, within 48 hours of filing the claim, you will be contacted by a field adjuster. It is very important to give the adjuster TR’s office number to set up an inspection time. Do not let the adjuster perform an inspection without your contractor, Timberland Roofing being present. 

Step 4

Timberland Roofing will be here to serve you through the entire claims process. Depending on the complexity of your claim, resolution can take a little more time. Our customers appreciate our diligence during this time, as they can see our commitment to excellence for your home’s restoration. In the event the roof is denied, we have the ability to involve our appraisal team to achieve a whole settlement. 

Step 5

 When the claim is finalized, Timberland Roofing will coordinate an immediate install schedule. Our team will thoroughly review the best roofing and exterior options for your home. Our on-site supervisor will be present during the installation process for attention to detail, safety, clean up, and overall peace of mind for our customers.